Privacy Policy

Information We Collect

We collect only minimal and necessary information to run The Spire Knowledge Archive and respond to the people who use it. The specific types of information we may collect include:

• Inquiry and booking details you provide when you use our contact or enquiry forms, such as your name, email address and any details you choose to include about the services or information you are seeking.
• Usage and analytics data about how the site is accessed and used, such as page views, time on page, approximate location, device type and general traffic patterns. This is collected in aggregated or pseudonymised form to help us improve user experience.
• Voluntary feedback you choose to send us, including written comments, suggestions about guides, walkthroughs or deckbuilding content, and responses to any optional surveys we may run.

We do not intentionally collect sensitive information, and we do not require you to provide more personal data than is reasonably necessary to answer your enquiry or maintain the site.

Use of Information

Information collected through Game Journalx is used solely to support the operation and continuous improvement of The Spire Knowledge Archive. In particular, we use your information to:

• Respond to enquiries and booking-style requests, including answering questions about guides, walkthroughs, deckbuilding advice or other content available on the site.
• Improve content, navigation and usability so that both new and experienced players can more easily find the strategies, databases and editorial features they need.
• Maintain site integrity and security, including monitoring for unusual activity that could indicate technical issues, misuse or attempts to compromise the website.

We do not use your personal information to build advertising profiles, and we do not use it for unrelated marketing or promotional purposes without your consent.

Cookies and Tracking Technologies

The Spire Knowledge Archive uses cookies and similar technologies to support core site functionality and performance monitoring. These technologies help us understand how the site is being used and allow key features to work reliably.

The types of cookies and tracking we may use include:

• Essential cookies that are necessary for basic site operation, such as maintaining security features and remembering basic preferences.
• Performance and analytics cookies that gather aggregated information about how visitors interact with the site, so we can refine content structure, navigation and overall experience.

You have control over cookies through your browser settings and, where implemented, through any cookie controls provided on the site. You can choose to block or delete cookies; however, some features of the site may not function as intended if essential cookies are disabled.

We do not use cookies or tracking technologies for advertising, behavioural profiling or unrelated third-party marketing purposes.

Information Sharing and Disclosure

We treat your personal information as part of a trusted community archive and do not sell or trade it.

Your information may be disclosed only in the following limited circumstances:

• Service providers and technical partners who assist us in operating, securing or hosting the website, but only to the extent necessary for them to perform these services and subject to appropriate confidentiality or contractual safeguards.
• Where required by Australian law, regulation or a valid legal process, such as a court order or law enforcement request.
• To address technical or security issues, including investigating and responding to potential attacks, abuse or other activities that could harm the website, our users or our service providers.

We do not share your personal information with outside organisations for their own marketing activities and we do not participate in unrelated third-party data marketplaces.

Data Storage and Security

All personal information collected through Game Journalx is stored using security measures designed to protect against unauthorised access, alteration, disclosure or destruction.

These measures may include:

• Encrypted connections between your browser and our servers to protect data in transit.
• Access controls so that only authorised personnel or service providers can access personal information relevant to their role.
• Technical safeguards aligned with general Australian best practice for online services, such as system monitoring and regular updates.

While no online system can be guaranteed to be completely secure, we actively work to prevent unauthorised access or misuse of data and review our safeguards periodically in light of evolving practices and risks.

Your Privacy Rights

Under Australian privacy law, you have certain rights in relation to the personal information we hold about you. Subject to applicable exceptions, these rights may include:

• Access – the right to request confirmation of whether we hold personal information about you and to request a copy of that information.
• Correction – the right to request that we correct personal information that is inaccurate, out of date, incomplete or misleading.
• Deletion – the right to request that we delete personal information where it is no longer required for the purposes for which it was collected, or where you withdraw consent (if consent was the basis for collection).

To exercise any of these rights or to raise a question or concern about privacy, please contact us using the details provided on our Contact Us page and clearly state that your enquiry relates to privacy or this Privacy Policy.

If you are not satisfied with our response, you may be able to raise your concern with an appropriate privacy regulator in Australia.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, in the way The Spire Knowledge Archive operates, or in applicable Australian privacy regulations.

When we make changes, we will update the effective date at the top of this page so that you can easily see when the policy was last revised. In some cases we may provide additional notice of significant changes, where appropriate.

Your continued use of the website after any update to this Privacy Policy will be taken as your acknowledgement of the revised terms. We encourage you to review this page periodically to stay informed about how your personal information is handled.